Privacy Policy
This Privacy Policy explains how Glassbusters Inc. (“Company,” “we,” “us,” “our”) collects, uses, and protects information when you visit https://glassbustersaz.com (the “Site”) or contact us.
Information we collect
We may collect information you provide, such as:
- Name
- Phone number
- Email address
- Service address (if provided)
- Project details you submit through our forms or by phone
We may also collect information automatically, such as:
- IP address
- Device and browser type
- Pages viewed and basic usage data
- Cookies and similar technologies (as described below)
How we use information
We may use information to:
- Respond to estimate requests and customer inquiries
- Schedule service and communicate about appointments
- Improve our website, services, and customer experience
- Prevent fraud, spam, or abuse
- Comply with legal obligations
SMS/Text Messaging
Glassbusters Inc. may collect your mobile phone number and SMS consent when you submit a contact form, request a quote, schedule service, call us, text us, or otherwise provide your phone number for customer-support communication.
We use SMS/text messaging to respond to customer inquiries, provide quotes or estimates, confirm or reschedule appointments, send technician arrival updates, provide service/job status updates, and assist with customer support.
Glassbusters Inc. does not use this customer-support SMS program to send marketing, promotional offers, coupons, discounts, newsletters, or third-party advertising.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, shared, or disclosed to third parties for marketing or promotional purposes.
We may share information with service providers only as necessary to deliver our customer-support text messaging service, such as messaging platform providers, phone carriers, and vendors that help us operate our business communications.
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact Glassbusters Inc. at (480) 994-5855 or info@glassbustersaz.com.
Cookies and analytics
Our website may use cookies and similar technologies for functionality and to understand website traffic. You can control cookies through your browser settings, but some site features may not work properly if cookies are disabled.
Sharing of information
We do not sell your personal information. We may share information only in limited cases, such as:
- Service providers who help us operate our website, communications, or business (only as needed to perform services)
- Legal or safety reasons (for example, to comply with lawful requests)
Data retention
We retain information only as long as necessary for business purposes, customer support, and legal compliance, then delete or anonymize it when no longer needed.
Data security
We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.
Your choices and rights
Depending on your location and applicable laws, you may request to:
- Access the personal information we maintain about you
- Correct inaccurate information
- Delete certain information (subject to recordkeeping requirements)
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy, contact us:
Glassbusters Inc.
Address: 518 E Broadway Rd, Mesa, AZ 85204
Phone: (480) 994-5855
Email: info@glassbustersaz.com